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How do I return an item?
To return a faulty or unwanted item, please first read out Return Policy. If the issue with your item requires a return, follow the below steps.
Log In to your account
To access our returns portal, please sign in to your account here.
select the item for return
From your orders, select the order that you wish to return items from, and select the item(s) within that order to return, ensuring that you select a reason for return per item.
Return your item
Once your return request has been sent, a member of the Velocity Pro Gear team will reach out with the logistics information needed to return your item.
still need help?
Get in touch with the team