Q: HOW DO I MAKE A CLAIM?
A: Either return the product to one of our wholesaler/distributors with proof of Purchase or complete our Warranty claim form (insert link) for all products purchased directly from Velocity Progear. Proof of purchase through registration will be required for us to process your claim.
Q: DO YOU SHIP TO OTHER COUNTRIES?
A: We do offer International shipping which will be calculated during your purchase through our website. All UK orders are delivered free of charge.
Q: CAN I TRACK MY ORDER?
A: All UK orders are delivered by DPD on a next day service, you will receive a text and an email notifying you of you 1-hour delivery time slot.
Q: HOW CAN I FIND A STOCKIST?
A: Please visit our Stockist locator web page www.velocity-progear/stockists.com
Q: WHERE ARE VELOCITY PROGEAR TOOL BAGS MADE?
A: Our bags are manufactured at our partner factories in the China.
We frequently make factory visits to ensure QC protocol is followed and to discuss new designs and product development to ensure you are getting the very best Velocity Pro Gear products.
Q: DO YOU HAVE SPECIAL OFFERS AND PROMOTIONS?
A: We regularly run promotions and special offers, please create an account and you will be notified by email, alternatively keep an eye out on our news page.
Q: DO YOU OFFER ANY DISCOUNT ON BULK TRADE ORDERS?
A: We do offer this service to UK companies, please visit our Trade page and complete the form.