FAQs

Q: HOW DO I MAKE A CLAIM?

A: Complete our Warranty claim form for all products purchased directly from Velocity Progear. Proof of purchase will be required for us to process your claim.

 

Q: DO YOU SHIP TO OTHER COUNTRIES?

A: We do offer International shipping which will be calculated during your purchase through our website. All UK, Ireland & EU orders over £100 are delivered free of charge.

 

Q: CAN I TRACK MY ORDER?

A: You can track your order via your account page on our website, simply sign in, select your order and click the provided tracking link.

 

Q: HOW CAN I FIND A STOCKIST?

A: Please visit our Store Locator

 

Q: WHERE ARE VELOCITY PROGEAR TOOL BAGS MADE?

A: Our bags are manufactured at our partner factories in the China.

We frequently make factory visits to ensure QC protocol is followed and to discuss new designs and product development to ensure you are getting the very best Velocity Pro Gear products.

 

Q: DO YOU HAVE SPECIAL OFFERS AND PROMOTIONS?

A: We regularly run promotions and special offers, please create an account and you will be notified by email, alternatively keep an eye out on our news page.

 

Q: DO YOU OFFER ANY DISCOUNT ON BULK TRADE ORDERS?

A: Please get in touch with the team with your requirements & we will work with you on a case by case basis.